What we collect
When you use the contact form, or send us an enquiry through the chat assistant, we collect the details you enter: your name, company, phone number, the service you need and an optional message. When you call or message us on WhatsApp, we keep the number you contact us from and a note of what we discussed, so we can follow up on your enquiry.
Why we collect it
We use these details for one purpose — to respond to your enquiry, arrange a site inspection and quote for the work. We do not use them for unrelated marketing, and we do not sell or rent your details to anyone.
The chat assistant
This site has a chat assistant. To write its replies, whatever you type into it is sent to Google's Gemini service — so treat it like any other message you send over the internet, and don't put anything into it you would not want a third party to process. We do not keep a copy of the conversation on our servers. It is held in your own browser for the current tab only, and it is gone once you close that tab.
If you use the chat to send us an enquiry, those details reach us exactly the same way the contact form does, and everything above about enquiries applies to them.
Analytics
This site uses Google Analytics 4 to count page visits and see which pages are useful — for example, how many people clicked to call. It stores an identifier for your browser and sends usage data to Google, who process it for us. We read it in aggregate, we do not use it to identify you personally, and we never connect it to the details you send us through the enquiry form. These cookies stay off until you accept them — we ask before the first one is set, and you can change your choice at any time.
Who can see it
Your enquiry is handled by the Energetic Services team. Behind the site a few service providers each do one job: Cloudflare hosts it, an email provider delivers your enquiry to our inbox, and Google provides both the analytics described above and the service that writes the chat replies. Like any web server, they see the internet address your request comes from. We pass your details to them only as far as their job requires, and we do not share them for anyone else's own use.
How long we keep it
We keep enquiry details for as long as needed to serve you and to maintain our business records, then remove them. You can ask us to delete your details sooner at any time.
Your choices
You can ask what details we hold about you, ask us to correct them, or ask us to delete them. Email[email protected] or call 0124-410-8056and a human will handle it.
Contact
Energetic Services
317, Mehrauli Gurgaon Road, DLF Phase-1, Sector-26, Gurugram (122002), Haryana, India
[email protected] · 0124-410-8056